Choosing the right AAC System: Exploring NovaChat

As an AAC Consultant, I am often involved in conversations around feature matching. These usually start with vocabulary and access, but very quickly move into questions about operating systems. SLTs or parents might ask, “Should we just use our iPad as an AAC system” and “What’s the difference with Android vs iOS for AAC?” And often, “Does it matter if I use android for AAC instead of iOS?”

I am asked regularly about the advantages and disadvantages of different systems, so today I want to talk about NovaChat devices – which run on the Android operating system and take a look at some of the questions I am frequently asked.

Is NovaChat better than other AAC systems?

Before I start I want to be clear – no one system is inherently better than another. What matters is whether the features of a system fit the AAC user, support communication partners, and make it easier to build meaningful communication across the day.

Frequently asked questions relating to NovaChat AAC devices.

Is it better to use an iPad as an AAC system?

One of the first things parents, teachers, and SLTs often ask is whether it is better to use something familiar, like an iPad. Familiarity can absolutely be a strength. When communication partners already know how a device works, supporting the AAC user day to day can feel more manageable, especially when it comes to navigating screens, adjusting settings, or troubleshooting small issues. Our Via devices offer a fantastic iOS based dedicated device, combining the familiarity of iOS with the durability of a purpose-built communication system.

At the same time, familiarity can sometimes create challenges. Many children strongly associate iPads with games, videos, and leisure. When a device is then presented primarily as a communication tool, it is common for children to expect it to do those fun things too. This can lead to frustration, distraction, or reduced focus on communication. In these cases, having a device that looks and feels different, such as a NovaChat AAC device, can help make the purpose of the system much clearer and reduce the pull toward non communication activities.

How can I support literacy development with a NovaChat device?

SLTs and teachers also frequently ask about supporting literacy within AAC. Our NovaChats includes features such as word pop up, which can be easily turned on or off during literacy lessons. This allows the same system to support both structured teaching and functional communication throughout the day.

How can I reduce visual overload on my NovaChat?

Questions about reducing visual overload often lead to a discussion of Hide Mode. Hide Mode allows selected buttons to be temporarily hidden while keeping layouts and motor patterns consistent. This supports early AAC users, helps focus on a smaller set of words, and protects motor planning as language is gradually expanded.

How do I find words in a NovaChat vocabulary?

Consistency comes up again when parents and staff ask how users find words as vocabularies grow. The Word Finder on NovaChat is always located in the same place, within the menu button, supporting independence for users and confident modelling by communication partners. Learn more about Word Finder here.

How can I stop someone leaving the vocabulary on my NovaChat?

Finally, a really important question I am often asked is how to stop devices being accidentally changed or edited. Kiosk Mode, combined with Menu Lock, keeps NovaChat focused on communication by restricting access to system functions and editing menus. This creates a stable, predictable experience for the AAC user and provides reassurance for parents, teachers, and SLTs that the device will stay ready for communication wherever the child goes.

Whilst discussions regarding NovaChat can cover a range of topics, ultimately, these conversations always come back to the same point. The goal is not the device, it is confident, meaningful communication. The best system is the one that supports the person using it and the people around them to communicate, model, and connect every day.